Your Questions, Answered

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • Our containers may appear brand new, but they are in fact single-use shipping containers. This means each unit has been used just once in international transport, ensuring excellent condition, durability, and reliability for storage purposes.

  • Our site is bordered by tall palisade fencing to keep the site secure. It also benefits from security lights and CCTV. We operate a PIN code gate allowing 24/7 access.

  • You can get access to your container 24/7, 7 days a week.

  • You can reach us anytime via email - info@biggarstorage.com or use our contact form or the numbers on the homepage.

    We aim to respond quickly—usually within one business day.

  • We don’t insure the contents of your container. You must arrange that yourself.

  • While our containers are highly versatile, the storage of hazardous materials, illegal substances, perishable items, and flammable liquids is strictly prohibited for safety and compliance reasons. If you are unsure whether an item is suitable for storage, please contact our team for guidance.

  • Deposit - £25 plus VAT

  • Pay monthly in advance.

  • No VAT is not included.

  • We require one form of identification with your current address, i.e a drivers license or similar.

  • There is a one month minimum hire.

  • One key is included with your hire as standard. If you need extra keys, they’re available for £10 + VAT each. To keep the unit secure, we ask that all keys are returned at the end of your hire period. If any are missing, the integral Mul-T-Lock will need to be replaced, which incurs a charge of £100 + VAT.